Monday, December 21, 2015, AM | 2 Comments
Amid the myriad of firms promising unmatched moving and relocation services, quality is actually hard to come by, with many people ending up disappointed after paying dearly. Whether you have home, office, or commercial needs, your overriding focus should be in maximizing value for money.
When seeking services from Melbourne removalists, your interests are best served when you consider the following issues.
The range of services offered by the firm
Rather than merely look at the base charges a firm quotes, you ought to review what you are getting for your money. Some firms will sell their services based on unbeatable prices while failing to indicate that their services are stripped down to the basic minimum.
Instead, find movers who offer a fair price while remaining comprehensive in their services. Besides basic concerns such as moving fragile equipment, furnishings, and utilities, the services to look out for include pre-packing and unpacking, cleaning, disconnecting and reconnecting utilities, and handyman services.
Is the firm insured?
Whether or not the firm you wish to hire is insured should be one of your most pertinent considerations. In this case, you should ask to see the firm’s insurance documents, such as cargo insurance and Work Cover insurance, as well as carriers’ legal liability and public liability documents.
Full insurance coverage not only indicates that you are covered for any damage to your property during relocation, but also signifies the firm’s professionalism and compliance with legal requirements.
Quality of Customer Service
Whereas aspects such as fleet, technology, legal compliance, and past accomplishments are crucial, your experience and satisfaction with the fragile removals services will certainly boil down to their customer service. Relocating needs may vary, with some people having to make stops, pick items along the way, or even take detours.
You need a supportive and flexible customer service to minimize the stress and hassles associated with relocation. Your own initial interactions with the firm alongside public customer reviews can give you crucial pointers about the quality of client service you will get from a given firm.
Professionalism and Accreditation
This is one of the easiest ways to ensure that you receive the best quality available when seeking services for fragile removals. For example, you may want to check whether the firm is a member of the Australian Furniture Remover Association, as well as the safety and handling training certifications completed by the workers.
Accreditation with the Australian Furniture Remover Association ensures that the service you get follows a strict code of conduct and meets the highest industry standards.
Accessing a service that conforms to best practices, as assured by the industry’s accreditation, will ensure that you get professional and reliable services for your relocation needs.
The four key considerations reviewed suggest that you will have to undertake a comparison of various removals service offers.
You may need to undertake an online review of their services, speak with their customer support, and check public forums on past client experiences.
The trick to maximizing value for money is to know what exactly you are after when undertaking such background analyses.
Mathew Norton is an expert in the fragile removals. He provides clients and businesses with insider information into the relocations industry. To know more about fragile removals please visit his blog.
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