Mobile Banking Safety Depends On You: 5 Security Tips That Will Keep Your Bank Account Safe from Harm

Tuesday, October 9, 2018, 6:00 AM | Leave Comment

You have likely been in the position where you’ve needed to do some mobile banking, whether you have a check that needs to be deposited, you are checking an account balance, or you are looking to see if a bill payment has been completed.

But these days there are plenty of thieves out there that are always at the ready to appropriate your bank account information.

Follow these policies and your accounts will be more likely to stay safe.

  1. Don’t Take Unsolicited Calls

    You should be wary of answering phone calls from numbers that you don’t recognize. It could be spam, but it’s also possible that sensitive data that is on your phone could be transferred during the call. That includes login information and passwords for your bank apps.

    Also, don’t divulge banking or financial information to someone who calls you on the phone and claims to be a bank official.

  2. Take Care When You Use Social Media

    Social media has exploded in popularity, but it has also attracted many scammers. Don’t ever click on links that you don’t trust, as they might direct you to a phishing site.

    Also, take care when using messaging apps for group chats. They say that they will only show your messages, pictures, and updates for a short time, but in reality, they can store that information. If they are hacked, scammers can use the details about your life that they have gathered.

  3. Don’t Click On Email Links In Your Spam Folder

    There might be an email in your spam folder claiming to be from Altana FCU or some other banking institution. If you don’t already have an account or do business with them, don’t click on it. It could be a fraudulent site that will infect your phone with malware.

  4. Use Only Official Apps

    Use only official banking apps that you download from the app store. These apps are encrypted, but ones that are repackaged and show lots of unwanted ads are probably trying to steal your sensitive information. Research an app before you download it to your phone. If your bank’s app has bad reviews, avoid it.

  5. Follow Safe Habits

    Never store your debit and credit card pin numbers or account information on your mobile handset. Also, even if you have a trusted banking app on your phone, do not store your name and password there. It’s a little bit irritating having to type it in every time, but you will feel much better about your account safety if your phone is ever lost or stolen.

    Make sure never to use your phone when you are on a public network to do anything with your bank accounts, and that includes free WiFi hotspot. Never send your account information by text message either.

For the most part, mobile banking is safe if you follow these precautions. Remember, if you suspect that your cards have been hacked, contact your bank or credit union immediately and inform them so that steps can be taken to minimize the damage.

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